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Date/Time: Thu, 25 Apr 2024 21:16:55 +0000



Post From: ***Interactive Brokers is Garbage*** (Technical Support is Now Fully Ended!!)

[2020-02-04 17:50:08]
Sierra Chart Engineering - Posts: 104368
We are really tired of dealing with Interactive Brokers issues and us getting blamed for their damn problems.

Our recommendation is not to use it for futures trading and support for the use of Interactive Brokers is provided within our discretion as has been stated for many years now on the Interactive Brokers page on this website.

If you are trading futures you should switch to the Sierra Chart order routing service:
Sierra Chart / Trading Technologies Futures Order Routing Service

This is a service that has been out now for about a year, and it has evolved to a point, where we are comfortable offering it to the broad user base.

To give an idea about the amount of order flow through that service, last month there were approximately 30,000 contracts originating through that service which resulted in fills (Update: that is considerably higher now). It handled even more contracts from other activity by the users through the TT platform.

And you can continue to use Interactive Brokers for stock and Forex trading. It would only make sense that you are not putting all of your reliance on one broker and use an additional clearing firm for your futures trading.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2020-07-03 08:08:51