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Date/Time: Sat, 18 May 2024 21:06:09 +0000



Post From: Toolbar, DOM, and Tabs button Freeze

[2020-01-30 21:01:54]
Sierra Chart Engineering - Posts: 104368
This still sounds like an operating system problem. What you are describing is interaction with the operating system. It just shows just how troublesome Windows 10 is and is in a state of deterioration.

Yes you can show us but not sure what we can do. What would we do. If the operating system cannot even respond to its own button on the Trade Window for example that you click, what would we do.

Really our recommendation would be to try a different computer.

Issues like this were completely nonexistent before Windows 10. And really this is the first time we are hearing about this.

And the solution you describe just overwhelmingly points to an operating system level problem. This is just simply out of our control to help with.

The first step is for you to use a different computer.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2020-01-30 21:04:32