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Date/Time: Sat, 20 Apr 2024 15:40:02 +0000



Post From: Data feed working but charts not updating in real time. Using version 2036 and 64 bit sys

[2020-01-28 19:28:28]
Sierra_Chart Engineering - Posts: 14017
It sounds like there is a connectivity problem in your case. Maybe it was a temporary issue in your case. We recommend re-enabling Allow Support For Sierra Chart Data Feeds. And reconnecting to the data feed:
File Menu: Procedure to Reconnect to the Data and Trade Servers

No, there are definitely no problems with the data feed today.

If you continue to have a problem we would need to see the Message Log. We are locking this thread. You need to start a new support request.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2020-01-28 19:28:40