Support Board

Date/Time: Fri, 19 Apr 2024 09:15:11 +0000

Post From: CQG fills data restored issue SC 2036

[2020-01-28 18:26:57] Link To Thread - Link To Post [Go To First Post]
Sierra_Chart Engineering - Posts: 14006
Did this happen in the main instance of Sierra Chart or a sub instance? We see you are using a sub instance. Update Sierra Chart to the latest prerelease: Software Download: Fast Update And when you do an update make sure all sub instances are closed down. After the update select the command Global Settings >>Convert Trade Activity Format. We do not think they above is going to resolve the problem but we just want to make sure you are running the same version that we are. If there is a continued problem we will have to add additional logging to try to understand the problem better. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing