Support Board
Date/Time: Tue, 16 Sep 2025 11:02:05 +0000
Post From: Data
| [2020-01-24 21:20:30] |
| John - SC Support - Posts: 41827 |
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Talked with customer and connected to system. The problem is that Sierra Chart is being installed to a OneDrive location and this is causing a problem with downloading the files. We got him upgraded by using the Zip installation. The customer wants to use multiple computers, so we recommend using the File Sharing process. Refer to the following: File Sharing For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |