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Direct MessagesDate/Time: Fri, 03 May 2024 21:35:04 +0000
Post From: Dow Jones
| [2014-01-02 08:21:13] |
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part with our cash in return for a data package bought from Sierra then it can only be Sierra's responsibility to ensure the integrity and supply of data. Be prepared to part with more cash, if you want the actual Dow Jones index. This is an additional 22 a month. You need to use the Barchart data service:http://www.sierrachart.com/index.php?l=doc/Barchart.com.php Rather than posting about the issue, please subscribe to that service. That will solve your problem. Clearly you want the actual index data. delivers the service promised to me BY SIERRA. What exactly did we promise? We do not make any promises in regards to the particular issue being discussed here. How can we promise that FXCM will deliver data when they as a matter of policy do not for a particular symbol or symbols at certain times. But if Sierra charge me for data and then don't supply it and blame the service provider they have appointed to supply it, then the fault lies with Sierra. We did supply the data being provided by various providers we work with.There is also a reason why they call it the US30. There is no mention of "Dow Jones index". It is not the same. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2014-01-02 08:24:01
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