Support Board

Date/Time: Thu, 18 Apr 2024 00:59:03 +0000

Post From: SC Futures Order Routing/Data not receiving any data

[2020-01-22 16:15:22] Link To Thread - Link To Post [Go To First Post]
Ernie Doo - Posts: 46
Dear Sierra Chart team, When I select SC Futures Order Routing/Data in the Data/Trade Service Settings, Sierra Chart connects but does not receive any data. The charts don't move. In the Message Log window it shows a message saying "Subscribing to streaming market data in the service client is not supported. Symbol: DYZ19" among other messages but this one is the only one referring to market data. I think I have everything OK with my account, my balance and my clearing firm for order routing, I have also checked that "Trade Simulation" is off, so I don't know what is wrong. Could you please help me? Thanks, Ernesto