Support Board

Date/Time: Tue, 23 Apr 2024 15:46:27 +0000

Post From: I have a trading acct with Gain capital and data feed issue

[2020-01-21 23:09:38] Link To Thread - Link To Post [Go To First Post]
John - SC Support - Posts: 31037
Actually, we see that you have already signed the agreements. We have gone ahead and credited your account the amount necessary to cover the Exchange Data Feed through the end of the month, and we have activated the CME Group with Market Depth for the exchange. If you want to make a change to the exchange, you can do so from this page: https://www.sierrachart.com/UserControlPanel.php?page=DenaliDataFeed#Exchanges As long as you have the option for File >> Data/Trade Service Settings >> Allow Support for Sierra Chart Data Feeds enabled, you will be receiving the data for the CME Group instruments from the Denali Exchange Data Feed. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing