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Direct MessagesDate/Time: Fri, 26 Apr 2024 11:11:49 +0000
Post From: Lost all my charts on main, when I updated an older instance of the software to 64 bit
| [2020-01-21 16:41:15] |
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User has been helped with remote assistance. They had Sierra Chart installed on their desktop. We moved it to the standard installation folder and got everything organized, and they are fine now. They are using Gain Capital . We are going to set up the Denali data feed for them now at no cost. As far as making a copy of your Sierra Chart installation to your laptop, refer to: Transferring Sierra Chart Settings and Data From Existing Installation to New Installation Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |