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Date/Time: Thu, 28 Mar 2024 13:52:17 +0000



Post From: No historical data

[2020-01-21 09:44:05]
NigelDams - Posts: 9
Hi - I came back from Christmas break yesterday, and for the first time ever, when SC finished with downloading historical data, there wasn't any. The oldest data I had was one hour or so. My data feed is from DTN IQ and I've already been through all the tests with them and established that the data feed itself is in place and working.
I've looked on the SC help forum and tried deleting and downloading (several times), completely powering off the machine overnight, using force login and nothing works.
The system is exactly identical to when I turned it off before Christmas, except for the fact of having no historical data.

Hope you can help