Support Board

Date/Time: Fri, 26 Apr 2024 13:11:45 +0000

Post From: Not getting SMS or email notifications on alerts

[2020-01-20 12:09:27] Link To Thread - Link To Post [Go To First Post]
User256155 - Posts: 17
Trying to set this up yesterday, had several alerts trigger but not getting the email or SMS message. Reviewed other SMS related support requests and double checked everything. Verified both cell# and email are correct and the same on my Sierra Chart account, and on the alert itself (Alerts/General 3 tab). SMS number format +1-area-code number. Account has enough funding for additional services and the .05 was billed, so probably something I'm looking right at on my end and not seeing it, or a gateway but tried everything here. Thanks in advance!