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Date/Time: Fri, 26 Apr 2024 10:22:31 +0000



Post From: Notice: Internet Connectivity Issue Affecting Certain Services

[2020-01-12 16:49:45]
Sierra Chart Engineering - Posts: 104368
There is an Internet connectivity issue from Verizon which is affecting our historical futures data which is provided for some services like the Denali Exchange Data Feed, the Sierra Chart Historical Data Service and the delayed CME Group Data feed.

This problem also affects connectivity for the delayed CME group data feed.

Verizon says it will be resolved by 3 PM 2020-01-12. If not, we will take the appropriate steps to route users to our other servers.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2020-01-12 16:50:09