Support Board
Date/Time: Tue, 16 Sep 2025 17:59:09 +0000
Post From: Profit and loss resets to zero
| [2020-01-09 22:50:09] |
| John - SC Support - Posts: 41844 |
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Talked with customer. The only problem was that the option for Use Custom Symbol Settings Values was not enabled. Once we did this, the Commissions were showing up fine. Also setup the customer on the Denali Exchange Data Feed in order to help with overall performance. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |