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Date/Time: Thu, 16 May 2024 10:17:27 +0000



Post From: Can't Connect to CTS trading account

[2020-01-07 19:10:33]
Sierra Chart Engineering - Posts: 104368
You are getting the following error:

CTS FIX: Received a Logout message. Text = Firm does not have permission to access this application
Refer to the set up instructions here:
https://www.sierrachart.com/index.php?page=doc/CTS_T4.php#SetupInstructions
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing