Support Board

Date/Time: Wed, 15 May 2024 04:30:29 +0000

Post From: not able to get historical spreads data

[2020-01-07 15:51:58] Link To Thread - Link To Post [Go To First Post]
User879759 - Posts: 1
Hi SC, I have not activated any exchange yet, as i will enable netting for my account at a later date. However i am not able to access even historical spread data after enabling the Sierra Exchange Data Feed on my account. (error message attached previosuly). To the best of my knowledge, i should have access to historical spreads after enabling the Data Feed. Let me know if i need to do anything else. message log error: Triggering next historical data download in queue. \| 2020-01-06 10:01:41.977 Socket (1) \| Socket gracefully closed by remote side. \| 2020-01-06 10:01:42.220 Socket (1) \| Closed. \| 2020-01-06 10:01:42.220 Using SC exchange feed2. Symbol: ZS~.FUT_SPREAD.CBOT \| 2020-01-06 10:15:11.732 Delayed Denali Exchange Data Feed not enabled. c_ServiceManager::GetOrSearchForSymbolsUsingServiceClient \| 2020-01-06 10:15:11.732 Using SC exchange feed2. Symbol: ZS~.FUT_SPREAD.CBOT \| 2020-01-06 10:15:29.069 Delayed Denali Exchange Data Feed not enabled. c_ServiceManager::GetOrSearchForSymbolsUsingServiceClient \| 2020-01-06 10:15:29.069 Using SC exchange feed2. Symbol: ZS~.FUT_SPREAD.CBOT \| 2020-01-06 10:15:30.557 Delayed Denali Exchange Data Feed not enabled. c_ServiceManager::GetOrSearchForSymbolsUsingServiceClient \| 2020-01-06 10:15:30.557