Support Board

Date/Time: Sat, 18 May 2024 07:57:51 +0000

Post From: TT routing service question

[2020-01-03 15:16:22] Link To Thread - Link To Post [Go To First Post]
User912281 - Posts: 18
Thank you! The transition to the live data server went well. And I was also successful in setting up both simulation and live copies of SC. All intraday data appear to be downloading well. However, I am only able to download today's daily data. When I attempt to download any other historical daily data, I receive a "Download failed" error message. Before the transition to the live data server, I was able to download all relevant daily data. I deleted all existing data and downloaded new data but no success. Both the simulation and live accounts are having the same issue. As an FYI, I only downloaded intraday and daily data for ES, which is the only futures contract I trade. A related observation: I understand the server is not able to capture the account balance information in live time. However, it has been several hours and the account balance still shows about $100 but the actual account balance is significantly higher.