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Date/Time: Mon, 06 May 2024 13:29:07 +0000



Post From: Not able to connect to ZenFire 28.12.

[2013-12-29 23:28:43]
Sierra Chart Engineering - Posts: 104368
I am not able to connect either. Is it possible the change has occurred prior to 1/1/14?
Could be. This is the relevant error:

Zen-Fire - Server Alert: Market Data Connection Login Failed. Error text: permission denied | 2013-12-29 18:01:29

Please contact your broker about this. While we want to remain neutral, keep in mind we do support many different backend trading platforms. So if Zen-Fire is not available, you can use another one which we support:
http://www.sierrachart.com/index.php?l=doc/data.php#Services

It is important for us to point this out because you do have a significant amount of paid usage time on your Sierra Chart account.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2013-12-29 23:33:44