Home >> Support Board

Support Board

Date/Time: Mon, 06 May 2024 20:24:11 +0000

How to Post a Message for Support

Post From: Not able to connect to ZenFire 28.12.

[2013-12-29 23:03:44] Link To Thread - Link To Post [Go To First Post]
GaryD - Posts: 61
I am not able to connect either. Is it possible the change has occurred prior to 1/1/14? Zen-Fire - Port for executable: 5126 \| 2013-12-29 18:01:26 Zen-Fire - Starting server: C:\SierraChart\Rim\DTCBridge.exe \| 2013-12-29 18:01:26 Zen-Fire: Connecting to the server 127.0.0.1. Port 5126 \| 2013-12-29 18:01:27 The network socket is connected. \| 2013-12-29 18:01:27 Zen-Fire: Connected to server. \| 2013-12-29 18:01:27 Zen-Fire: Sending logon request message. \| 2013-12-29 18:01:27 Zen-Fire - Starting the connection process to data and trading service. \| 2013-12-29 18:01:27 Zen-Fire - Logging is enabled. Log file: Rithmic.log \| 2013-12-29 18:01:27 Zen-Fire - Connecting to Zen-Fire server. \| 2013-12-29 18:01:27 Zen-Fire - Server Alert: Market Data Connection Opened. Error text: \| 2013-12-29 18:01:29 Zen-Fire - Server Alert: Market Data Connection Login Failed. Error text: permission denied \| 2013-12-29 18:01:29 Zen-Fire DTC Server Info - Server Name: Sierra Chart DTC Bridge. Server Version: 1.1. Provider Name: Zen-Fire DTC. \| 2013-12-29 18:01:29 Zen-Fire DTC - Server protocol version: 3. Client protocol version: 3. There is a protocol match. \| 2013-12-29 18:01:29 Zen-Fire DTC - Logon error from server: \| 2013-12-29 18:01:29 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. \| 2013-12-29 18:01:29 To prevent further connection attempts, select 'File >> Disconnect'. \| 2013-12-29 18:01:29 Zen-Fire DTC: Disconnected from the server. \| 2013-12-29 18:01:29 Will reconnect to the server in 1.0 seconds Select File >> Disconnect to prevent further connection attempts. \| 2013-12-29 18:01:29