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Date/Time: Fri, 04 Jul 2025 03:41:14 +0000



Post From: Current Open Position Line - Missing

[2019-12-26 23:00:42]
Sierra Chart Engineering - Posts: 104368
We really need to look at this with remote assistance to see what you are seeing because there should not be any trouble here. We really need to see this ourselves and see exactly what is happening.

Please make sure your telephone number is set here:
https://www.sierrachart.com/UserControlPanel.php?page=ManageAccountInfo

Please confirm and then we can call.

But actually first make sure this Chart Setting is set far enough back in time to include all of the fills which make up the current position:
Chart Settings: Order Fills Start Date-Time (Chart >> Chart Settings >> Trading menu)
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2019-12-26 23:02:28