Support Board

Date/Time: Wed, 15 May 2024 21:35:14 +0000

Post From: Problem with Futures data

[2019-12-21 00:28:56] Link To Thread - Link To Post [Go To First Post]
Sierra Chart Engineering - Posts: 104368
The problem is you are running an older version and a software update was needed. This is why you could not connect to the data feed. This would also be the very same case when using the Denali Exchange Data Feed. And yes you should transition to the Denali Exchange Data Feed in any case. Let us know if you want us to help you with that. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2019-12-21 00:30:07