Login Page - Create Account

Support Board


Date/Time: Wed, 15 May 2024 23:21:22 +0000



Post From: I cannot revert below 2017. Above version 2016 all give connection error about CQG WebAPI

[2019-12-19 20:48:08]
Sierra Chart Engineering - Posts: 104368
We apologize for this. Could you contact your broker and have them activate the CQG Web API? We are checking to see what version you can still use CQG FIX with. And how come you cannot go below 2017? We could do a remote assistance session to help you with that if necessary.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing