Support Board
Date/Time: Wed, 05 Nov 2025 08:57:44 +0000
Post From: Offers not showing for futures product
| [2019-12-19 14:58:03] |
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We have an idea why there is a problem. We think there was no initial snapshot market depth data for this symbol preventing the incremental updates from getting processed. We will implement a solution this evening. We cannot do anything at the moment for this. We do apologize for this.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |