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Date/Time: Sun, 05 May 2024 04:51:36 +0000

Post From: Problems with OCO orders (attached orders) trading from chart

[2019-12-16 21:47:03] Link To Thread - Link To Post [Go To First Post]
User897917 - Posts: 6
Using Infinity/Transact futures. I'm having all sorts of issues when using OCO/attached orders and trading from the chart. Sometimes, when first or second target is hit, the stop loss will disappear. Sometimes, after final target is hit, the corresponding stop order (which should have cancelled automatically) remains live and independent. Sometimes, when a target is hit, the remaining orders fail to modify or get stuck in "pending modify". I frequently have to check the dom and the orders window for orders that should have cancelled but are still present there but not present on the chart. Sometimes I get "pending modify" notifications for no know reason. Sometimes separate target orders get combined into one order with a contract amount that does not correspond to the stop loss order. This behavior occurs on two separate installations of Sierra Chart (separate machines) as well as different versions of the software. It occurs in live trading and live sim but does not occur in playback mode with trade simulation mode turned on. I have tried deleting and recreating all OCO/attached order groups. I have consulted documentation and have found no solutions. I will be happy to pay for support in order to get this issue resolved. Please advise. Regards, Kevin M