Support Board

Date/Time: Fri, 26 Apr 2024 21:06:37 +0000

Post From: SC does not load historical FX data from SC but IB and that only for 21 days!?

[2019-12-05 17:56:56] Link To Thread - Link To Post [Go To First Post]
Sierra Chart Engineering - Posts: 104368
We apologize for that. The mapping was wrong for that symbol . We will double check them all. Follow the instructions here to update the Symbol Settings: Global Symbol Settings: Update Global Symbol Settings After that: Re-download all the data in the chart by going to the chart and selecting "Edit >> Delete All Data and Download". You just need to do this once per symbol and not for each chart. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing