Support Board

Date/Time: Sun, 05 May 2024 14:20:06 +0000

Post From: connection error

[2019-12-05 04:51:13] Link To Thread - Link To Post [Go To First Post]
Sierra Chart Engineering - Posts: 104368
Unknown to us, Transact has disabled the API token for the old bridge program. So you need to update to the current version of Sierra Chart to use the new websocket connection: Software Download: Fast Update If you still have trouble connecting, then refer to: https://www.sierrachart.com/index.php?page=doc/TransAct.php#AccountLogonError Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2019-12-05 04:51:30