Support Board
Date/Time: Mon, 07 Jul 2025 16:58:37 +0000
Post From: Connection error message
| [2019-12-04 15:23:10] |
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Transact has locked out the old Transact bridge program. So you need to update to the current version of Sierra Chart to be able to connect to Transact: Software Download: Fast Update After updating you most likely will get an Account Logon Error. In this case, refer to: https://www.sierrachart.com/index.php?page=doc/TransAct.php#AccountLogonError Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |