Support Board

Date/Time: Thu, 02 May 2024 16:09:04 +0000

Post From: Sierra Chart Direct Data Feeds

[2019-12-04 01:00:54] Link To Thread - Link To Post [Go To First Post]
Sierra Chart Engineering - Posts: 104368
Go to a chart for one of the symbols and then perform the following procedure: Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Fully re-download the data in the chart by going to the chart and selecting "Edit >>Delete All Data and Download". After about a minute provide a copy of the Message Log following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog ----- The Sierra Chart Exchange Data Feed is set up properly for your Sierra Chart account. Once we get the Message Log we will see what the problem is. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2019-12-04 03:02:45