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Date/Time: Sun, 05 May 2024 03:48:51 +0000



Post From: Denali with COMEX market depth - no data

[2019-12-03 21:01:19]
Chad - Posts: 231
Hi SCE,
I enabled the Denali feed for SC ORS today, and shortly after, I completed & submitted a new application for U.S.A. of my F.T.A, using Interactive Brokers, and connected to it via IB Gateway. The application status shows as 'Accepted' in the Exchange Agreements section.

After switching the Data/Trade Service back to SC Futures Order Routing/Data and attempting connection, I get an error message that the Trade account is not assigned. Please advise.

Alternatively, I tried SC Data - All Services and requesting L2 data for NYMEX markets, which I enabled/paid for, but of course that's not working, since I elected for this data through the former service, not latter.