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Post From: SC does not load historical FX data from SC but IB and that only for 21 days!?

[2019-12-03 15:19:43]
Cavalry3162 - Posts: 523
SC,

i try to download intraday data for a lot of pairs but just recently i tried to dl EUR.JPY data to get a 240min chart.. however, SC only downloads 21 days for that pair and that only from Interactivebrokers and not from your Historical Feed

Software version: 2020 64-bit | 2019-12-03 10:15:59.242
Usage end date: 2020-10-18 | 2019-12-03 10:15:59.242
Enabled for: Advanced Features 2. | 2019-12-03 10:15:59.242
Enabled for: Sierra Chart Historical Data Service. | 2019-12-03 10:15:59.242
Enabled for: Denali Real-Time Exchange Data Feed. | 2019-12-03 10:15:59.242
Enabled for: Delayed Denali Real-Time Exchange Data Feed. | 2019-12-03 10:15:59.242
Enabled for exchange2: CME (Trading Account Required) | 2019-12-03 10:15:59.242
Enabled for exchange2: CBOT (Trading Account Required) | 2019-12-03 10:15:59.242
Enabled for exchange2: COMEX (Trading Account Required) | 2019-12-03 10:15:59.242
Enabled for exchange2: NYMEX (Trading Account Required) | 2019-12-03 10:15:59.242
Allow Support for Sierra Chart Data Feeds is enabled. | 2019-12-03 10:15:59.242
Current selected Data/Trading service: Interactive Brokers | 2019-12-03 10:15:59.242
Custom symbol settings values: enabled | 2019-12-03 10:15:59.242
Chart Update Interval: 300 | 2019-12-03 10:15:59.242
Intraday Data Storage Time Unit: 0 | 2019-12-03 10:15:59.242
Time Zone: -05:00:00 (EST-05EDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2019-12-03 10:15:59.242
2019-12-03 10:15:59 Local computer time | 2019-12-03 10:15:59.242
2019-12-03 15:15:59 Local computer time in UTC | 2019-12-03 10:15:59.242
2019-12-03 10:15:59 Local computer time in SC Time Zone | 2019-12-03 10:15:59.242
2019-12-03 14:31:57 Server time in UTC | 2019-12-03 10:15:59.242
Local computer UTC time and Server UTC time difference: 2 seconds. | 2019-12-03 10:15:59.242
Program path: C:\SierraChart\ | 2019-12-03 10:15:59.242
Data Files path: C:\SierraChart\Data\ | 2019-12-03 10:15:59.242
OS Version Number: 5.1 | 2019-12-03 10:15:59.246
Locale Setting: C | 2019-12-03 10:15:59.246
DLLs: Alphatrade.dll, amirN.dll, AuctionVistaBubbles.dll, bm_dn5i.dll, chartdir60.dll, chartdir60_64.dll, Contracts_24.dll, Contracts_24_64.dll, Contracts_25.dll, Contracts_25_64.dll, Contracts_26.dll, Contracts_26_64.dll, Contracts_27.dll, Contracts_27_64.dll, CustomStockIndexCreator.dll, Dom_on_Chart.dll, EconomicEventsDisplay.dll, ETOFSv2.0.dll, ETOFSv2.0_64.dll, flatten_all.dll, Forex_CurrencyDecorrelationAndCurrencyStrength.dll, GomMPPro.dll, GomOrderFlowPro.dll, OFARealChart.dll, relVolume.dll, RequestValuesFromServerAndDraw.dll | 2019-12-03 10:15:59.258

Interactive Brokers | Using primary service for historical data for EUR.JPY-CASH-IDEALPRO | 2019-12-03 10:16:11.681
Added historical Intraday data request for EUR.JPY-CASH-IDEALPRO to the queue. | 2019-12-03 10:16:11.681
Intraday data recording state for symbol EUR.JPY-CASH-IDEALPRO is set to download 'Pending'. | 2019-12-03 10:16:11.681
Triggering next historical data download in queue. | 2019-12-03 10:16:11.681
Reloading all charts with filename: EUR.JPY-CASH-IDEALPRO.scid | 2019-12-03 10:16:11.681
HD Request # 81 | Downloading Intraday chart data for EUR.JPY-CASH-IDEALPRO to the file EUR.JPY-CASH-IDEALPRO.scid. Service: interactive_brokers.trading | 2019-12-03 10:16:11.681
HD Request # 81 | Download start date-time: 2009-12-05 10:16:11.000 | 2019-12-03 10:16:11.682
HD Request # 81 | Requesting a total of 21 days and 0 seconds. | 2019-12-03 10:16:11.682
HD Request # 81 | IB Backfill - Seconds requested: 86400. Seconds Remaining: 1728000. | 2019-12-03 10:16:11.682
HD Request # 81 | Requesting 1 Day of data at 30 secs with ending date-time at 2019-11-13 11:26:11 for EUR.JPY-CASH-IDEALPRO. PriceType: MIDPOINT | 2019-12-03 10:16:11.682
EUR.JPY-CASH-IDEALPRO [C-D] 240 Min #1 | Reloading chart. | 2019-12-03 10:16:11.722
EUR.JPY-CASH-IDEALPRO [C-D] 240 Min #1 | No contract months found for symbol. Unable to build continuous futures contract chart. | 2019-12-03 10:16:11.722
EUR.JPY-CASH-IDEALPRO [C-D] 240 Min #1 | There are no continuous futures contract symbols. Loading data normally. | 2019-12-03 10:16:11.722
EUR.JPY-CASH-IDEALPRO [C-D] 240 Min #1 | Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\EUR.JPY-CASH-IDEALPRO.scid | 2019-12-03 10:16:11.729
HD Request # 81 | Processing historical data message from TWS | 2019-12-03 10:16:12.377
HD Request # 81 | Receiving Intraday data for EUR.JPY-CASH-IDEALPRO starting at 2019-11-12 11:26:30 | 2019-12-03 10:16:12.377
HD Request # 81 | Timestamp of first Intraday data file record written: 2019-11-12 11:26:30 | 2019-12-03 10:16:12.378
HD Request # 81 | Received 2881 records and wrote 2850 records from 2019-11-12 11:11:00 to 2019-11-13 11:26:00. | 2019-12-03 10:16:12.379
HD Request # 81 | IB Backfill - Seconds requested: 86400. Seconds Remaining: 1641600. | 2019-12-03 10:16:12.379
HD Request # 81 | Requesting 1 Day of data at 30 secs with ending date-time at 2019-11-14 11:26:11 for EUR.JPY-CASH-IDEALPRO. PriceType: MIDPOINT | 2019-12-03 10:16:12.379
HD Request # 81 | Processing historical data message from TWS | 2019-12-03 10:16:18.187
HD Request # 81 | Received 2881 records and wrote 2850 records from 2019-11-13 11:11:00 to 2019-11-14 11:26:00. | 2019-12-03 10:16:18.189
HD Request # 81 | IB Backfill - Seconds requested: 86400. Seconds Remaining: 1555200. | 2019-12-03 10:16:18.189
HD Request # 81 | Requesting 1 Day of data at 30 secs with ending date-time at 2019-11-15 11:26:11 for EUR.JPY-CASH-IDEALPRO. PriceType: MIDPOINT | 2019-12-03 10:16:18.189
HD Request # 81 | Processing historical data message from TWS | 2019-12-03 10:16:24.262
HD Request # 81 | Received 2881 records and wrote 2850 records from 2019-11-14 11:11:00 to 2019-11-15 11:26:00. | 2019-12-03 10:16:24.264
HD Request # 81 | IB Backfill - Seconds requested: 86400. Seconds Remaining: 1468800. | 2019-12-03 10:16:24.264
HD Request # 81 | Requesting 1 Day of data at 30 secs with ending date-time at 2019-11-16 11:26:11 for EUR.JPY-CASH-IDEALPRO. PriceType: MIDPOINT | 2019-12-03 10:16:24.264
HD Request # 81 | Processing historical data message from TWS | 2019-12-03 10:16:30.365
HD Request # 81 | Received 2880 records and wrote 667 records from 2019-11-14 16:45:00 to 2019-11-15 16:59:30. | 2019-12-03 10:16:30.366
HD Request # 81 | IB Backfill - Seconds requested: 86400. Seconds Remaining: 1382400. | 2019-12-03 10:16:30.366
HD Request # 81 | Requesting 1 Day of data at 30 secs with ending date-time at 2019-11-17 11:26:11 for EUR.JPY-CASH-IDEALPRO. PriceType: MIDPOINT | 2019-12-03 10:16:30.366

it does so with all FX symbols. however, i did that a while ago already and iirc it did indeed dl historical data from your backfill service..

please advise
Date Time Of Last Edit: 2019-12-03 15:20:17