Login Page - Create Account

Support Board


Date/Time: Fri, 26 Apr 2024 22:27:04 +0000



Post From: data feed candle stick bars smushed together

[2019-12-02 23:03:49]
User718663 - Posts: 39
hi,
cant access anything on sc. no data nothing. whats happening?

Reading Internal Order ID file. | 2019-12-02 13:48:07.264
Reading Trade Orders file. | 2019-12-02 13:48:07.346
Reading Trade Positions file. | 2019-12-02 13:48:07.347
Reading Account Balance file. | 2019-12-02 13:48:07.349
UDPListener (1392). Port 22903 | Listening on UDP port 22903. | 2019-12-02 13:48:07.367
Software version: 2013 64-bit | 2019-12-02 13:48:07.367
Usage end date: 2019-12-15 | 2019-12-02 13:48:07.367
Enabled for: Advanced Features 2. | 2019-12-02 13:48:07.367
Enabled for: Sierra Chart Historical Data Service. | 2019-12-02 13:48:07.367
Enabled for: Delayed Denali Real-Time Exchange Data Feed. | 2019-12-02 13:48:07.367
Allow Support for Sierra Chart Data Feeds is enabled. | 2019-12-02 13:48:07.367
Current selected Data/Trading service: TD Ameritrade | 2019-12-02 13:48:07.367
Custom symbol settings values: disabled | 2019-12-02 13:48:07.367
Chart Update Interval: 500 | 2019-12-02 13:48:07.368
Intraday Data Storage Time Unit: 0 | 2019-12-02 13:48:07.368
Time Zone: -08:00:00 (PST-08PDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2019-12-02 13:48:07.368
2019-12-02 13:48:07 Local computer time | 2019-12-02 13:48:07.368
2019-12-02 21:48:07 Local computer time in UTC | 2019-12-02 13:48:07.368
2019-12-02 13:48:07 Local computer time in SC Time Zone | 2019-12-02 13:48:07.368
2019-12-02 21:48:08 Server time in UTC | 2019-12-02 13:48:07.368
Local computer UTC time and Server UTC time difference: 1 seconds. | 2019-12-02 13:48:07.368
Program path: C:\SierraChart\ | 2019-12-02 13:48:07.368
Data Files path: C:\SierraChart\Data\ | 2019-12-02 13:48:07.368
OS Version Number: 10.0 | 2019-12-02 13:48:07.369
Locale Setting: C | 2019-12-02 13:48:07.369
DLLs: RelativeVolumePaintBar_64.dll, UserContributedStudies.dll, UserContributedStudies_64.dll | 2019-12-02 13:48:07.370

Created the DTC Protocol server. | 2019-12-02 13:48:07.393
DTC Protocol Server listening on port 11099. | 2019-12-02 13:48:07.394
Created the DTC Protocol historical data server. | 2019-12-02 13:48:07.394
HD Server Manager | Listening on port 11098 | 2019-12-02 13:48:07.395
Checking for new symbol settings. Requested symbol settings MD5 for service code tda. Request ID: 1. | 2019-12-02 13:48:07.396
HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Shutdown started. Waiting for graceful close. | 2019-12-02 13:48:07.419
HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Socket gracefully closed by remote side. | 2019-12-02 13:48:07.643
HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Closed. | 2019-12-02 13:48:07.643
Received 5 login tokens. | 2019-12-02 13:48:07.997
Symbol settings MD5 received. Request ID: 1. | 2019-12-02 13:48:08.182
Symbol settings are up-to-date for tda. | 2019-12-02 13:48:08.182

TD Ameritrade | Connecting. | 2019-12-02 13:48:13.129
TD Ameritrade | Logging in. (Step 1 of 3) | 2019-12-02 13:48:13.130
TD Ameritrade | Authorized for streamer data. Account: 86*** | 2019-12-02 13:48:13.466
TD Ameritrade | Getting streamer information. (Step 2 of 3) | 2019-12-02 13:48:13.466
TD Ameritrade | Requesting message key for account activity streamer (Step 3 of 3) | 2019-12-02 13:48:13.855
TD Ameritrade | Requesting account balance data. Connection will be complete once received. | 2019-12-02 13:48:14.059
TD Ameritrade | Connected to data and trading server. | 2019-12-02 13:48:14.351
Triggering next historical data download in queue. | 2019-12-02 13:48:14.351
Triggering next historical data download in queue. | 2019-12-02 13:48:14.351
Triggering next historical data download in queue. | 2019-12-02 13:48:14.351
Triggering next historical data download in queue. | 2019-12-02 13:48:14.351
TD Ameritrade | Streamer request #1 initiated. | 2019-12-02 13:48:15.351
TD Ameritrade | Streamer response: STREAMER_SERVER_ID. Additional text: 10-4 | 2019-12-02 13:48:15.550
GRUB 1 Min #1 | Reloading chart. | 2019-12-02 13:48:49.458
ROKU 1 Min #2 | Reloading chart. | 2019-12-02 13:48:49.485
TD Ameritrade | Starting real-time market data updates for: GRUB. ID: 1 Service code: equities.us | 2019-12-02 13:48:49.960
TD Ameritrade | Requesting security definition data for: GRUB. ID: 1 | 2019-12-02 13:48:49.960
Starting first historical Intraday data download. When complete another download will be done from the primary service. Symbol: GRUB | 2019-12-02 13:48:49.960
Starting DelayedDownloadMonitoringTimer | 2019-12-02 13:48:49.960
Starting HDTimeoutTimer | 2019-12-02 13:48:49.960
Added historical Intraday data request for GRUB to the queue. | 2019-12-02 13:48:49.960
Intraday data recording state for symbol GRUB is set to download 'Pending'. | 2019-12-02 13:48:49.960
Triggering next historical data download in queue. | 2019-12-02 13:48:49.960
Delaying start of download for GRUB | 2019-12-02 13:48:50.017
TD Ameritrade | Starting real-time market data updates for: ROKU. ID: 2 Service code: equities.us | 2019-12-02 13:48:50.017
TD Ameritrade | Requesting security definition data for: ROKU. ID: 2 | 2019-12-02 13:48:50.017
Starting first historical Intraday data download. When complete another download will be done from the primary service. Symbol: ROKU | 2019-12-02 13:48:50.017
Added historical Intraday data request for ROKU to the queue. | 2019-12-02 13:48:50.017
Intraday data recording state for symbol ROKU is set to download 'Pending'. | 2019-12-02 13:48:50.017
Triggering next historical data download in queue. | 2019-12-02 13:48:50.017
TD Ameritrade | Old streamer request finished. Request ID: 1. | 2019-12-02 13:48:51.003
TD Ameritrade | Streamer request #2 initiated. | 2019-12-02 13:48:52.005
TD Ameritrade | Streamer response: STREAMER_SERVER_ID. Additional text: 10-4 | 2019-12-02 13:48:52.190
HTTPS connection ID:1 to streamer-ext-bin.tdameritrade.com:443 for request ID:1 (1) | Close event error. Windows error code 10053: An established connection was aborted by the software in your host machine. | 2019-12-02 13:48:52.227 *
TD Ameritrade | Total account balances are below 500. Must be >= 500 to use CME trading account required exchanges. | 2019-12-02 13:48:57.959 *
HD Request # 2 | Downloading Intraday chart data for GRUB to the file GRUB.scid. Service: equities.us | 2019-12-02 13:48:57.959
HD Request # 2 | Failed to open the file C:\SierraChart\Data\GRUB.scid. Error: Windows error code 5: Access is denied. Failed to open the Intraday data file for download. | 2019-12-02 13:48:57.960
HD Request # 2 | Error downloading historical Intraday data for GRUB. Not downloading any Intraday data for symbol GRUB. | 2019-12-02 13:48:57.960
Historical data download thread signaled to stop. | 2019-12-02 13:48:57.960
HD Request # 2 | Received 0 records from 00:00:00.000 to 00:00:00.000 (0.0 seconds) and wrote 0 records for GRUB | 2019-12-02 13:48:57.960
HD Request # 2 | Completion time: 0s | 2019-12-02 13:48:57.960
HD Request # 2 | Intraday data download complete for GRUB. Unique request ID: 1 | 2019-12-02 13:48:57.960
Removing historical data download ID 1. | 2019-12-02 13:48:57.960
Real-time Intraday chart data file updates started for GRUB | 2019-12-02 13:48:57.960
Intraday chart data file opened for GRUB | 2019-12-02 13:48:57.960
TD Ameritrade | Using primary service for historical data for GRUB | 2019-12-02 13:48:57.960
Starting DelayedDownloadMonitoringTimer | 2019-12-02 13:48:57.960
Starting HDTimeoutTimer | 2019-12-02 13:48:57.960
Added historical Intraday data request for GRUB to the queue. | 2019-12-02 13:48:57.960
Intraday data recording state for symbol GRUB is set to download 'Pending'. | 2019-12-02 13:48:57.960
Triggering next historical data download in queue. | 2019-12-02 13:48:57.960

Triggering next historical data download in queue. | 2019-12-02 13:48:57.960
HD Request # 3 | Downloading Intraday chart data for GRUB to the file GRUB.scid. Service: equities.us | 2019-12-02 13:48:57.960
HD Request # 3 | Failed to open the file C:\SierraChart\Data\GRUB.scid. Error: Windows error code 5: Access is denied. Failed to open the Intraday data file for download. | 2019-12-02 13:48:57.961
HD Request # 3 | Error downloading historical Intraday data for GRUB. Not downloading any Intraday data for symbol GRUB. | 2019-12-02 13:48:57.961
HD Request # 3 | Received 0 records from 00:00:00.000 to 00:00:00.000 (0.0 seconds) and wrote 0 records for GRUB | 2019-12-02 13:48:57.961
HD Request # 3 | Error opening Intraday data files to add Time and Sales records. Failed to open the file C:\SierraChart\Data\GRUB.scid for adding records. Error: Windows error code 5: Access is denied. | 2019-12-02 13:48:57.962 *
HD Request # 3 | Completion time: 0s | 2019-12-02 13:48:57.962
HD Request # 3 | Intraday data download complete for GRUB. Unique request ID: 3 | 2019-12-02 13:48:57.962
Removing historical data download ID 3. | 2019-12-02 13:48:57.962
Real-time Intraday chart data file updates started for GRUB | 2019-12-02 13:48:57.962
Intraday chart data file opened for GRUB | 2019-12-02 13:48:57.962

Triggering next historical data download in queue. | 2019-12-02 13:48:57.962
HD Request # 4 | Downloading Intraday chart data for ROKU to the file ROKU.scid. Service: equities.us | 2019-12-02 13:48:57.962
HD Request # 4 | Failed to open the file C:\SierraChart\Data\ROKU.scid. Error: Windows error code 5: Access is denied. Failed to open the Intraday data file for download. | 2019-12-02 13:48:57.963
HD Request # 4 | Error downloading historical Intraday data for ROKU. Not downloading any Intraday data for symbol ROKU. | 2019-12-02 13:48:57.963
Historical data download thread signaled to stop. | 2019-12-02 13:48:57.963
HD Request # 4 | Received 0 records from 00:00:00.000 to 00:00:00.000 (0.0 seconds) and wrote 0 records for ROKU | 2019-12-02 13:48:57.963
HD Request # 4 | Completion time: 0s | 2019-12-02 13:48:57.963
HD Request # 4 | Intraday data download complete for ROKU. Unique request ID: 2 | 2019-12-02 13:48:57.963
Removing historical data download ID 2. | 2019-12-02 13:48:57.963
Real-time Intraday chart data file updates started for ROKU | 2019-12-02 13:48:57.963
Intraday chart data file opened for ROKU | 2019-12-02 13:48:57.963
TD Ameritrade | Using primary service for historical data for ROKU | 2019-12-02 13:48:57.963
Added historical Intraday data request for ROKU to the queue. | 2019-12-02 13:48:57.963
Intraday data recording state for symbol ROKU is set to download 'Pending'. | 2019-12-02 13:48:57.963

Triggering next historical data download in queue. | 2019-12-02 13:48:57.963
HD Request # 5 | Downloading Intraday chart data for ROKU to the file ROKU.scid. Service: equities.us | 2019-12-02 13:48:57.963
HD Request # 5 | Failed to open the file C:\SierraChart\Data\ROKU.scid. Error: Windows error code 5: Access is denied. Failed to open the Intraday data file for download. | 2019-12-02 13:48:57.964
HD Request # 5 | Error downloading historical Intraday data for ROKU. Not downloading any Intraday data for symbol ROKU. | 2019-12-02 13:48:57.964
HD Request # 5 | Received 0 records from 00:00:00.000 to 00:00:00.000 (0.0 seconds) and wrote 0 records for ROKU | 2019-12-02 13:48:57.964
HD Request # 5 | Error opening Intraday data files to add Time and Sales records. Failed to open the file C:\SierraChart\Data\ROKU.scid for adding records. Error: Windows error code 5: Access is denied. | 2019-12-02 13:48:57.964 *
HD Request # 5 | Completion time: 0s | 2019-12-02 13:48:57.964
HD Request # 5 | Intraday data download complete for ROKU. Unique request ID: 4 | 2019-12-02 13:48:57.964
Removing historical data download ID 4. | 2019-12-02 13:48:57.964
Real-time Intraday chart data file updates started for ROKU | 2019-12-02 13:48:57.964
Intraday chart data file opened for ROKU | 2019-12-02 13:48:57.964

Triggering next historical data download in queue. | 2019-12-02 13:48:57.964
Error opening Intraday file: Failed to open the file C:\SierraChart\Data\ROKU.scid for adding records. Error: Windows error code 5: Access is denied. | 2019-12-02 13:49:12.407 *
Error opening Intraday file: Failed to open the file C:\SierraChart\Data\ROKU.scid for adding records. Error: Windows error code 5: Access is denied. | 2019-12-02 13:49:17.411 *
Error opening Intraday file: Failed to open the file C:\SierraChart\Data\ROKU.scid for adding records. Error: Windows error code 5: Access is denied. | 2019-12-02 13:49:22.414 *
ROKU 1 Min #1 | Reloading chart. | 2019-12-02 13:49:30.036
ROKU 1 Min #1 | Out of order timestamps detected. Chart tool drawings and some chart studies may not function properly. Prior Date Time: 2019-10-16 11:47:00. Next Bar Date Time: 2019-10-16 11:33:00. Filename: roku.scid | 2019-12-02 13:49:30.155
Error opening Intraday file: Failed to open the file C:\SierraChart\Data\ROKU.scid for adding records. Error: Windows error code 5: Access is denied. | 2019-12-02 13:49:32.421 *
Error opening Intraday file: Failed to open the file C:\SierraChart\Data\ROKU.scid for adding records. Error: Windows error code 5: Access is denied. | 2019-12-02 13:49:42.428 *
Error opening Intraday file: Failed to open the file C:\SierraChart\Data\ROKU.scid for adding records. Error: Windows error code 5: Access is denied. | 2019-12-02 13:49:52.435 *
Date Time Of Last Edit: 2019-12-03 00:14:25