Login Page - Create Account

Support Board


Date/Time: Mon, 06 May 2024 11:18:01 +0000



Post From: Triggered trail stop didn't work

[2019-12-02 15:00:51]
User116733 - Posts: 4
Good morning,

I did a live trade last night and purchased the Micro British pound. I went long and got in at 1.2919 and set a rule of Triggered Trail Stop ..indicating I had a 10 Ticks Stop Offset for protection if price went south to 1.2909. Also, within that Triggered Trail Stop, I set a Trigger Offset of 4 Ticks and a Trail Offset of 6 Ticks... so when I got up this morning and checked, looks like I got stopped out at 1.2909...but upon looking at the chart, I do see that price did go my way and went up to 1.2932 before heading south..that means the Trigger offset and Trail offset did not work or I would have been stopped out when price went back down to 1.2928... Can you please look at why my platform is not doing what it's suppose to do...