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Date/Time: Wed, 08 May 2024 23:53:00 +0000



Post From: Missing Historical Intraday data on chart.

[2019-12-01 22:11:50]
Walt Dickerson - Posts: 8
I opened Sierra Chart version 2017 and brought up my CL (Nymex Crude) chart. I was missing some data from last week so I choose Edit->Delete All Data and Download. Now I'm missing all the historical intraday data for the entire chart. I can only see the last few days that the chart downloaded from Interactive Brokers.

I also tried to update to the pre-release version of Sierra Charts and have the same problem.

Here is the message log file:

Software version: 2017 64-bit | 2019-12-01 17:02:01.961
Usage end date: 2020-04-10 | 2019-12-01 17:02:01.961
Enabled for: Sierra Chart Historical Data Service. | 2019-12-01 17:02:01.961
Allow Support for Sierra Chart Data Feeds is enabled. | 2019-12-01 17:02:01.961
Current selected Data/Trading service: Interactive Brokers | 2019-12-01 17:02:01.961
Custom symbol settings values: disabled | 2019-12-01 17:02:01.961
Chart Update Interval: 200 | 2019-12-01 17:02:01.961
Intraday Data Storage Time Unit: 1 | 2019-12-01 17:02:01.961
Time Zone: -05:00:00 (EST-05EDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2019-12-01 17:02:01.961
2019-12-01 17:02:01 Local computer time | 2019-12-01 17:02:01.961
2019-12-01 22:02:01 Local computer time in UTC | 2019-12-01 17:02:01.961
2019-12-01 17:02:01 Local computer time in SC Time Zone | 2019-12-01 17:02:01.961
2019-12-01 22:01:26 Server time in UTC | 2019-12-01 17:02:01.961
Local computer UTC time and Server UTC time difference: 0 seconds. | 2019-12-01 17:02:01.961
Program path: D:\SierraChart\ | 2019-12-01 17:02:01.961
Data Files path: D:\SierraChart\Data\ | 2019-12-01 17:02:01.961
OS Version Number: 10.0 | 2019-12-01 17:02:01.961
Locale Setting: C | 2019-12-01 17:02:01.961
DLLs: TradingSystems.dll, UserContributedStudies.dll, UserContributedStudies_64.dll, WaltsStrategies_64.dll, WaltsStudies_64.dll | 2019-12-01 17:02:01.963


Starting TWS auto-login thread. | 2019-12-01 17:02:06.168
Interactive Brokers | Connecting to 127.0.0.1:7496 | 2019-12-01 17:02:06.168
Socket (1) | Creating socket. | 2019-12-01 17:02:06.168
Socket (1) | Connecting to IP: 127.0.0.1. | 2019-12-01 17:02:06.168
TWS auto-login thread ending. | 2019-12-01 17:02:06.169
Interactive Brokers | Sending API sign: API | 2019-12-01 17:02:06.670
Interactive Brokers | Sending client version: v100..136 +PACEAPI. Waiting for acceptance. | 2019-12-01 17:02:06.670
Interactive Brokers | TWS server version: 136 | 2019-12-01 17:02:06.674
Interactive Brokers | TWS time: 20191201 17:02:05 EST | 2019-12-01 17:02:06.674
Interactive Brokers | Connected. Sending Start API command. | 2019-12-01 17:02:06.925
Interactive Brokers | Waiting for account information. | 2019-12-01 17:02:06.926
IB Account information received. | 2019-12-01 17:02:06.932
Interactive Brokers | Received 1 Trade Accounts from TWS. | 2019-12-01 17:02:06.932
Interactive Brokers | Connected to Live account. | 2019-12-01 17:02:06.932
Interactive Brokers | Year-Month last connected to Live account: 2019-12 | 2019-12-01 17:02:06.932
Interactive Brokers | Connected to data and trading server. | 2019-12-01 17:02:06.932
Triggering next historical data download in queue. | 2019-12-01 17:02:06.932
Triggering next historical data download in queue. | 2019-12-01 17:02:06.932
Triggering next historical data download in queue. | 2019-12-01 17:02:06.932
Triggering next historical data download in queue. | 2019-12-01 17:02:06.932
Next valid order ID: 3 | 2019-12-01 17:02:06.933
Message from IB: Market data farm connection is OK:usfarm.nj. IB Error Code: 2104. Request ID: -1. | 2019-12-01 17:02:06.933
Message from IB: Market data farm connection is OK:usfuture. IB Error Code: 2104. Request ID: -1. | 2019-12-01 17:02:06.933
Message from IB: Market data farm connection is OK:cashfarm. IB Error Code: 2104. Request ID: -1. | 2019-12-01 17:02:06.933
Message from IB: Market data farm connection is OK:usfarm. IB Error Code: 2104. Request ID: -1. | 2019-12-01 17:02:06.933
Message from IB: HMDS data farm connection is OK:ushmds. IB Error Code: 2106. Request ID: -1. | 2019-12-01 17:02:06.933
Message from IB: Sec-def data farm connection is OK:secdefnj. IB Error Code: 2158. Request ID: -1. | 2019-12-01 17:02:06.933
Next valid order ID: 3 | 2019-12-01 17:02:06.934
Next valid order ID: 3 | 2019-12-01 17:02:06.934
Interactive Brokers | Starting real-time market data updates for: CL-202001-NYMEX. ID: 1 | 2019-12-01 17:02:06.935
Interactive Brokers | Subscribing to Symbol: CL, SecurityType: FUT, Expiration: 202001, Exchange: NYMEX, Primary Exchange: , Currency: , Multiplier: , CallPut: , Strike: , LocalSymbol: , TradingClass: | 2019-12-01 17:02:06.935
Interactive Brokers | Requesting security definition data for: CL-202001-NYMEX. ID: 1 | 2019-12-01 17:02:06.935
Starting first historical Intraday data download. When complete another download will be done from the primary service. Symbol: CL-202001-NYMEX | 2019-12-01 17:02:06.935
Added historical Intraday data request for CL-202001-NYMEX to the queue. | 2019-12-01 17:02:06.935
Intraday data recording state for symbol CL-202001-NYMEX is set to download 'Pending'. | 2019-12-01 17:02:06.935
Triggering next historical data download in queue. | 2019-12-01 17:02:06.935
Delaying start of download for CL-202001-NYMEX | 2019-12-01 17:02:06.943
Interactive Brokers | Market data type is Live for CL-202001-NYMEX | 2019-12-01 17:02:07.002
Interactive Brokers | Requesting Trade Positions snapshot and updates (IB account data updates (6)) for account: U183* | 2019-12-01 17:02:11.932
Interactive Brokers | Begin Trade Positions processing. | 2019-12-01 17:02:11.937
Interactive Brokers | Received Trade Positions download end message for account U183* | 2019-12-01 17:02:11.937
Interactive Brokers | Received Trade Positions for all accounts. Performing final processing. | 2019-12-01 17:02:11.937
HD Request # 5 | Downloading Intraday chart data for CL-202001-NYMEX to the file CL-202001-NYMEX.scid. Service: nymex | 2019-12-01 17:02:12.263
HD Request # 5 | Download start date-time: 2019-11-29 13:44:30.000 | 2019-12-01 17:02:12.264
HD Request # 5 | Using server: port 10149 | 2019-12-01 17:02:12.264
Socket (0) | Address is empty. | 2019-12-01 17:02:12.264
HD Request # 5 | Error downloading historical Intraday data for CL-202001-NYMEX. Initial error connecting socket. | 2019-12-01 17:02:12.270
Added historical Intraday data request for CL-202001-NYMEX to the queue. | 2019-12-01 17:02:12.270
Triggering next historical data download in queue. | 2019-12-01 17:02:12.270
Historical data download thread signaled to stop. | 2019-12-01 17:02:12.270
HD Request # 5 | Received 0 records from 00:00:00.000 to 00:00:00.000 (0.0 seconds) and wrote 0 records for CL-202001-NYMEX | 2019-12-01 17:02:12.270
HD Request # 5 | Completion time: 0s | 2019-12-01 17:02:12.270

HD Request # 6 | Downloading Intraday chart data for CL-202001-NYMEX to the file CL-202001-NYMEX.scid. Service: nymex | 2019-12-01 17:02:12.270
HD Request # 6 | Download start date-time: 2019-11-29 13:44:30.000 | 2019-12-01 17:02:12.271
HD Request # 6 | Using server: port 10150 | 2019-12-01 17:02:12.271
Socket (0) | Address is empty. | 2019-12-01 17:02:12.271
HD Request # 6 | Error downloading historical Intraday data for CL-202001-NYMEX. Initial error connecting socket. | 2019-12-01 17:02:12.281
Added historical Intraday data request for CL-202001-NYMEX to the queue. | 2019-12-01 17:02:12.281
Triggering next historical data download in queue. | 2019-12-01 17:02:12.281
Historical data download thread signaled to stop. | 2019-12-01 17:02:12.281
HD Request # 6 | Received 0 records from 00:00:00.000 to 00:00:00.000 (0.0 seconds) and wrote 0 records for CL-202001-NYMEX | 2019-12-01 17:02:12.281
HD Request # 6 | Completion time: 0s | 2019-12-01 17:02:12.281

HD Request # 7 | Downloading Intraday chart data for CL-202001-NYMEX to the file CL-202001-NYMEX.scid. Service: nymex | 2019-12-01 17:02:12.281
HD Request # 7 | Download start date-time: 2019-11-29 13:44:30.000 | 2019-12-01 17:02:12.281
HD Request # 7 | Using server: port 10149 | 2019-12-01 17:02:12.281
Socket (0) | Address is empty. | 2019-12-01 17:02:12.281
HD Request # 7 | Error downloading historical Intraday data for CL-202001-NYMEX. Initial error connecting socket. | 2019-12-01 17:02:12.286
Historical data download thread signaled to stop. | 2019-12-01 17:02:12.286
HD Request # 7 | Received 0 records from 00:00:00.000 to 00:00:00.000 (0.0 seconds) and wrote 0 records for CL-202001-NYMEX | 2019-12-01 17:02:12.286
HD Request # 7 | Completion time: 0s | 2019-12-01 17:02:12.286
HD Request # 7 | Intraday data download complete for CL-202001-NYMEX. Unique request ID: 3 | 2019-12-01 17:02:12.286
Removing historical data download ID 3. | 2019-12-01 17:02:12.286
Real-time Intraday chart data file updates started for CL-202001-NYMEX | 2019-12-01 17:02:12.286
Opened cached Intraday file: D:\SierraChart\Data\CL-202001-NYMEX.scid | 2019-12-01 17:02:12.287
Intraday chart data file opened for CL-202001-NYMEX | 2019-12-01 17:02:12.287
Interactive Brokers | Using primary service for historical data for CL-202001-NYMEX | 2019-12-01 17:02:12.287
Added historical Intraday data request for CL-202001-NYMEX to the queue. | 2019-12-01 17:02:12.287
Intraday data recording state for symbol CL-202001-NYMEX is set to download 'Pending'. | 2019-12-01 17:02:12.287
Triggering next historical data download in queue. | 2019-12-01 17:02:12.287

Triggering next historical data download in queue. | 2019-12-01 17:02:12.287
HD Request # 8 | Downloading Intraday chart data for CL-202001-NYMEX to the file CL-202001-NYMEX.scid. Service: interactive_brokers.trading | 2019-12-01 17:02:12.287
HD Request # 8 | Download start date-time: 2019-11-29 13:44:30.000 | 2019-12-01 17:02:12.287
HD Request # 8 | Requesting a total of 2 days and 16662 seconds. | 2019-12-01 17:02:12.287
HD Request # 8 | IB Backfill - Seconds requested: 86400. Seconds Remaining: 103062. | 2019-12-01 17:02:12.287
HD Request # 8 | Requesting 1 Day of data at 30 secs with ending date-time at 2019-11-30 13:34:30 for CL-202001-NYMEX. PriceType: TRADES | 2019-12-01 17:02:12.287
HD Request # 8 | Processing historical data message from TWS | 2019-12-01 17:02:12.450
HD Request # 8 | Receiving Intraday data for CL-202001-NYMEX starting at 2019-11-29 13:35:00 | 2019-12-01 17:02:12.450
HD Request # 8 | Timestamp of first Intraday data file record written: 2019-11-29 13:44:30 | 2019-12-01 17:02:12.451
HD Request # 8 | Received 2880 records and wrote 1 records from 2019-11-28 08:45:00 to 2019-11-29 13:44:30. | 2019-12-01 17:02:12.451
HD Request # 8 | IB Backfill - Seconds requested: 86400. Seconds Remaining: 16662. | 2019-12-01 17:02:12.451
HD Request # 8 | Requesting 1 Day of data at 30 secs with ending date-time at 2019-12-01 13:34:30 for CL-202001-NYMEX. PriceType: TRADES | 2019-12-01 17:02:12.451
HD Request # 8 | Processing historical data message from TWS | 2019-12-01 17:02:12.567
HD Request # 8 | Received 2880 records and wrote 0 records from 2019-11-28 08:45:00 to 2019-11-29 13:44:30. | 2019-12-01 17:02:12.568
HD Request # 8 | IB Backfill - Seconds requested: 16662. Seconds Remaining: 0. | 2019-12-01 17:02:12.568
HD Request # 8 | Requesting 16662 Seconds of data at 30 secs with ending date-time at 2019-12-01 18:12:12 for CL-202001-NYMEX. PriceType: TRADES | 2019-12-01 17:02:12.568
HD Request # 8 | Processing historical data message from TWS | 2019-12-01 17:02:12.656
HD Request # 8 | Received 531 records and wrote 0 records from 2019-11-29 09:19:30 to 2019-11-29 13:44:30. | 2019-12-01 17:02:12.656
HD Request # 8 | Received 6291 records from 2019-11-29 13:35:00.000 to 2019-11-29 13:44:30.000 (9.5 minutes) and wrote 1 record for CL-202001-NYMEX | 2019-12-01 17:02:12.656
HD Request # 8 | Completion time: 0s | 2019-12-01 17:02:12.661
HD Request # 8 | Intraday data download complete for CL-202001-NYMEX. Unique request ID: 4 | 2019-12-01 17:02:12.661
Removing historical data download ID 4. | 2019-12-01 17:02:12.661
Real-time Intraday chart data file updates started for CL-202001-NYMEX | 2019-12-01 17:02:12.661
Opened cached Intraday file: D:\SierraChart\Data\CL-202001-NYMEX.scid | 2019-12-01 17:02:12.661
Intraday chart data file opened for CL-202001-NYMEX | 2019-12-01 17:02:12.661

Triggering next historical data download in queue. | 2019-12-01 17:02:12.661