Support Board

Date/Time: Fri, 03 May 2024 01:37:25 +0000

Post From: Unable to log into Trade/Data server after SC upgrade.

[2019-12-01 03:31:26] Link To Thread - Link To Post [Go To First Post]
User62933 - Posts: 17
Yes, that's the message. I've been with Transact/Infinity for over 10 years, and almost about the same time with you (SC), so I'm pretty sure, I know how to enter the right user name and password. My main trading computer with 1626 version is able to log in as usual, except for this back up home computer with 2017 version. So, it doesn't seem like it's the issue with Transact. I only updated due to constant messages urging me to update, every time I start up SC, and they still show even after checking "do not show again" option, and that's harassment in my book. And now, I've updated and it doesn't work any more, you tell me to go contact Transact. Frankly, SC comes free with Transact accounts, and I don't have to pay you subscription fees, I only kept it due to nostalgic reasons, and if this is how you treat your 10 year customer, then this is the end of the road for us.