Support Board

Date/Time: Fri, 03 May 2024 18:29:13 +0000

Post From: missing data

[2019-11-29 20:06:15] Link To Thread - Link To Post [Go To First Post]
User40526 - Posts: 166
I recently had an issue with missing data and resolved it by downloading the latest update. Yesterday, I opened a Sierra Chart instance on a second computer, updated it to the latest version, and I am missing data again, this time prior to yesterday. I have spent many many hours trying to resolve it with all I know about retrieving missing data. I have searched documentation and FAQ's, etc. and I'm stuck. The only thing I can see is that under "Chart Settings - Date Range", I am unable to set "From" prior to 11-27-2019 and I can't figure out why. I am asking for 300 days of of intraday data. Please advise. Thanks