Support Board

Date/Time: Mon, 13 May 2024 23:17:43 +0000

Post From: not receiving chart data.

[2019-11-28 06:12:41] Link To Thread - Link To Post [Go To First Post]
Sierra Chart Engineering - Posts: 104368
There are two problems here: HD Request # 1 \| Error downloading historical Intraday data for XAUUSD. The download timed out. \| 2019-11-27 14:57:14.058 For help with this, refer to: Historical Intraday Data (Missing Data / Download Errors / Viewing More Data): Error when Downloading Historical Intraday Data from the Sierra Chart Historical Data Server HD Request # 11 \| Error downloading historical Intraday data for ESU19. Historical data request rejected because the symbol is not valid \| 2019-11-27 15:28:10.401 The symbols are not valid you need to convert them to the current service using this command on the Edit menu: Edit Menu: Edit >> Translate Symbols To Current Service Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2019-11-28 06:14:22