Support Board

Date/Time: Thu, 16 May 2024 03:23:44 +0000

Post From: IQFeed (DTN) not connected

[2019-11-26 17:19:45] Link To Thread - Link To Post [Go To First Post]
User194321 - Posts: 2
I have been without my IQ data feed loading onto my charts since 22nd November. I have gone through the support documentation & cannot solve the issue. I have sent the Message Log via "Send For Analysis". On my message log I do not have a Copy Log button. I am attaching a recent screenshot. Please note that I am located in Vietnam (GMT +7) so there is a significant time difference. I have been using Sierra Charts with DTN's IQ Feed without issue since August 2019. This is not a new user. In the Date/Trade Service Settings menu I am seeing nothing in the IQ Feed window. Best regards.


2019-11-27_0007.png / V - Attached On 2019-11-26 17:08:04 UTC - Size: 227.33 KB - 243 views