Support Board

Date/Time: Sat, 04 May 2024 00:25:12 +0000

Post From: Spread definitions not available

[2019-11-25 18:24:31] Link To Thread - Link To Post [Go To First Post]
Sierra Chart Engineering - Posts: 104368
Can you first update Sierra Chart to the current version: Software Download: Fast Update We will resolve at the end of the day today getting spreads for delayed symbols: SC DTC Delayed Exchange Data \| Sent symbols for underlying request to server. Underlying: KE \| 2019-11-25 07:49:23.592 SC DTC Delayed Exchange Data \| Received symbols for underlying request from server. Underlying: KE. Count: 0 \| 2019-11-25 07:49:23.865 Including ZW. Regarding this: SC Data - All Services \| Sent symbols for underlying request to server. Underlying: CL \| 2019-11-25 07:47:52.695 SC Data - All Services \| Received symbols for underlying request from server. Underlying: CL. Count: 0 \| 2019-11-25 07:47:52.937 So far we are not able to reproduce this. Could you please try again getting the spreads for CL futures. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing