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Date/Time: Sun, 19 May 2024 07:51:03 +0000



Post From: US stocks data - not updating

[2019-11-20 22:39:33]
Sierra Chart Engineering - Posts: 104368
We see you are using sub instances. Does this happen with a sub instance?

In the Data/Trade Service Settings in the main instance of Sierra Chart, be sure the setting for Intraday Download Interval for Non-Real Time Symbols is set to the value for which you want the updates to occur. The minimum setting is 20 minutes. If it is set to 0, then the symbol will not update automatically.

Refer to the information after Step 15 in this section:
Sierra Chart Historical Data Service: Setup Instructions
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing