Support Board
Date/Time: Fri, 01 Nov 2024 00:05:00 +0000
Post From: LOSE ALL HISTORY WITH CRUDE ROLLOVER TODAY
| [2019-11-18 23:55:05] |
| User40526 - Posts: 166 |
|
I feel like an idiot, but I have tried again based on the documentation you provided and I get the same result. The intraday date begins this morning my time, CST, for CLF0. The daily chart has a gap from 12/29/2009. I cannot get it to load any data in the interim using Edit - Delete All Data and Download. When I go back to CLF9, all the data - continuous contract, volume based rollover, back adjusted - is good. I am at my wits end and will pay you to remote in a fix this issue if that's possible. There is another gremlin that is taking my crude (CL) charts that are set for RTH, regular trading hours, and when I reboot, the chart come up showing extended trading hours. The session times are correct and "use evening session" is not checked, so I have no idea why it is doing this (only with my CL - crude charts). This is an irritation. The missing data is a crisis. Thank you. Please let me know what can be done about the data. Regards |