Support Board

Date/Time: Thu, 25 Apr 2024 13:19:19 +0000

Post From: Alert Manager & Chart display issue.

[2013-12-23 11:15:23] Link To Thread - Link To Post [Go To First Post]
stevel - Posts: 19
Hi, I downloaded SC v.1063 today and installed in a new folder. I've created a new chartbook (attached) and tested again. Issue is still present after a new install using all the default settings. I'm using the hand tool to scroll the chart left and right and this works fine when viewing charts normally. On the attached chartbook & study I've configured a kijun/price crossover alert using a 1min chart. When I get an alert through in the 'Alert Manager' I click on the 'Go To Chart' button. Chart is displayed OK but when I use the hand tool to scroll left or right the price bars disappear/appear from a fixed point on the chart. I've also noticed that new price data isn't being displayed. The only way to fix this is to reset the chart. Today I came across the menu option Chart -> 'Lock Fill Space' If I use the hand tool to scroll the current price bar to the middle of the chart and then enable 'Lock Fill Space' and then scroll the chart left or right this displays the same characteristics of the issue I'm experiencing when I view a chart via the Alert Manager. I hope this helps. If its easier I could try making a screen recording. Thanks


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