Support Board
Date/Time: Tue, 01 Jul 2025 17:24:23 +0000
Post From: Denali feed freezing when markets have a burst of activity
| [2019-11-06 18:38:37] |
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We need to understand this better. Is Sierra Chart freezing and inoperable for two seconds? Or just there is an apparent stopping of the data feed? If the data feed is stopping for two seconds and the user interface of Sierra Chart is active and usable, the data feed issue would be outside of our server.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2019-11-06 18:38:53
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