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Date/Time: Thu, 09 May 2024 18:36:10 +0000



Post From: CQG FIX option dissapears

[2019-10-29 21:54:42]
User50927 - Posts: 90
Regarding broker-issued FIX credentials, I originally requested CQG FIX from my broker (Advantage Fut) many years ago because of the complaints I read back then regarding CQG WebAPI and hence, that's what I got! Since then I don't recall ever having any problems with my CQG FIX connection or the SC platform performance on my high-end machine until the day we switched over to version 1988 and I noticed that my SC application had slowed down dramatically - v1987 was still fine. At that point I didn't know what to make of the situation so I reported it to SC engineering but that went no where of course because that can be a highly complex issue that they can't control. Then it occurred to me that perhaps my SC program had gotten corrupted somehow or a file accidentally deleted and that's when I first noticed that my CQG FIX connection was gone and that I had been "automatically" connected to CQG WebAPI. Now I'm not trying to establish cause-and-effect here with limited data but simply point out an observation/correlation. Regardless, I went ahead an installed a fresh instance of the program last week and I was relieved to see that the CQG FIX option was showing up again in the drop-down menu under Data/Trade Service Settings. However, something weird happened after that when I closed the program for the day. The next day the CQG FIX option was mysteriously gone from the drop-down menu and I was "auto-connected" once again to the CQG WebAPI. And that's where things stand right now using the latest version of the program, 2004.