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Date/Time: Wed, 08 May 2024 14:48:23 +0000



Post From: Trade Account Not Assigned

[2019-10-24 20:04:06]
Sierra Chart Engineering - Posts: 104368
I am not have much success with copying files from one installation to another?
We can do this using remote assistance for an additional cost.

Regarding the data feed, the problem is we see you are not running an up-to-date version of Sierra Chart. The first step is that you must update following these instructions here:
Software Download: Fast Update

If you want to use CQG, just follow the instructions here:
CQG Trading Platform Service

And that is necessary anyway to authorize the real-time data.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing