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Date/Time: Sat, 27 Apr 2024 04:16:49 +0000



Post From: Notice: Transact Websocket Connectivity Issue

[2019-10-16 21:22:57]
Sierra Chart Engineering - Posts: 104368
In regards to post #105 we do believe this is a server-side issue. The chart update interval is totally irrelevant here.

And we want to make one comment where we have said, that the connectivity using the websocket connection, is definitely better than the bridge program. This is a statement from our perspective, and regarding the method of connectivity and the directness to the Transact server, and the degree of control Sierra Chart has over the connectivity. It is absolutely superior but if the websocket feed has a problem from the server, well then it will be worse than the old bridge. But this is not something which our statements are in relation to.

In regards to post #106 it may be the best thing to stay with 1941. You can also look at other supported Trading services.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing