Login Page - Create Account

Support Board


Date/Time: Mon, 29 Apr 2024 09:48:34 +0000



Post From: Service disconnects and reconnects

[2019-10-16 00:00:08]
Sierra Chart Engineering - Posts: 104368
We are completely unapologetic. We are reaffirming what we have said.

We deal far too much with these kind of problems and we don't really care how people talk to us anymore.

The reason we have to be firm, is so that users don't come back to us, and keep asking and taking more time. So what you hear from us is merely nothing more than a reflection of our experience in general with users . You have to accept that. And look at what you said to us.

And ultimately, we have to start phasing out CQG as well and that is in the works. This situation just cannot continue and we will not allow it to continue.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2019-10-16 11:51:07