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Date/Time: Thu, 02 May 2024 19:54:44 +0000



Post From: Shared Custom Study Not Working

[2019-10-15 12:43:56]
John D - Posts: 2
To clarify:
2 files were shared with me through Sierra's distribution system. I enabled the file download feature of Sierra.
Sierra then downloaded a chartbook and a Custom Study and placed them both in my Data folder.

When I open the chartbook and look at the Studies assigned to the chart, all of the studies are normal except for the custom study downloaded. That is where I get this message:
CreateStudyDLLModuleFunctionObject Error loading C:\SierraChart\Data\OpenRangeBO.dll. Windows error code 126: The specified module could not be found. Likely missing dependency file.

Additionally, if I start a new chart and try to add the Custom Study, the OpenRangeBO Study is not available in the list of Custom Studies, even though it is sitting in my Data folder.

Sierra and my computer have both been restarted numerous times and the problem persists.