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Direct MessagesDate/Time: Sun, 28 Apr 2024 22:31:08 +0000
Post From: Dear SC Support/Engineers
| [2019-10-15 00:56:00] |
| p20720 - Posts: 3 |
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Dear SC Support/Engineers, Would you please let me know about the reason for the following message line that appears on the message log, and about a way to remove it from the message log? "Error getting list of user files to download. Response: ERROR: Downloading of files on startup is disabled | HTTP status: Request completed with the HTTP response status code 200 | 2019-10-12 11:20:21.102" I was using SC version 1715 and the above message line appears in the message log whenever I log into/open SC (the above message line usually appears after the message line "Received 5 login tokens"). No chartbook or chart is loaded yet. I've also installed a fresh copy of latest SC version (so every setting and file is default) to see if it's the same and the same message line appears. I already did the following 2 things but the above message line didn't go away. 1) I've logged into my "Account Control Panel" page, and in "File Download" of the sub-section "Enabled Studies and Files Set to Download", it's already set to "Disabled". 2) In the SC software login menu, there is a check-box "Open Files on Startup" and it's already "unchecked". Given the above settings (especially "1)" above as probably "2)" is unrelated to the issue), I expected the above message line won't appear in the message log but it's still there. Would you please let me know the reason as to why such a message line appears in the message log and won't go away, and if there is anything else I need to do. Thanks. |