Support Board
Date/Time: Sat, 05 Jul 2025 02:24:18 +0000
Post From: Spread with FXCM
| [2019-10-12 12:36:55] |
| grantx - Posts: 244 |
|
Sierra. I have been corresponding with FXCM and they are working diligently to fix this issue. They need the FIX logs to be able to resolve the matter. Here is the email I got from them: If possible, can you please see if you can get the Sierra "FIX" Logs and provide them to us.
Sierra support should be able to provide you with this. We need to check on those logs in order to assist further. Please can you supply them with this information? Thank you. |