Support Board

Date/Time: Mon, 29 Apr 2024 03:30:18 +0000

Post From: Spread with FXCM

[2019-10-10 16:17:19] Link To Thread - Link To Post [Go To First Post]
grantx - Posts: 244
How do I provide FXCM with the fix logs? From FXCM: We have reached out to management as well as the API department, we have checked the logs and it seems that you are not login into Sierra with the same account and that is most likely the reason for the discrepancy. Can you please confirm which account number you are using to connect to Sierra? Also if possible for Sierra Chart to provide the "FIX" logs for your account that would be helpful for us to further investigate.