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Date/Time: Mon, 20 May 2024 01:15:51 +0000



Post From: Signed up for Sierra Chart Exchange Data Feed -- data not flowing.

[2019-10-10 14:14:57]
SC Support - Posts: 1801
Separate subscription for market depth updates not supported. FDXM0919-EUREX | 2019-10-10 20:56:16.714
HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (2) | Creating socket. Using TLS 1.2. | 2019-10-10 20:58:40.268
The message log has been sent to support. | 2019-10-10 20:58:40.268
HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (2) | Connecting to IP: 46.4.97.203. | 2019-10-10 20:58:40.268
Sending of the Message Log is completed. The response was saved to C:\SierraChart\Data\MessageLogAnalysis.htm | 2019-10-10 20:58:42.924
HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (2) | Shutdown started. Waiting for graceful close. | 2019-10-10 20:58:43.182
HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (2) | Socket gracefully closed by remote side. | 2019-10-10 20:58:43.384
HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (2) | Closed. | 2019-10-10 20:58:43.384
The message log has been sent to support. | 2019-10-10 20:59:32.506
HTTPS connection ID:2 to www.sierrachart.com:443 for request ID:2 (2) | Creating socket. Using TLS 1.2. | 2019-10-10 20:59:32.506
HTTPS connection ID:2 to www.sierrachart.com:443 for request ID:2 (2) | Connecting to IP: 46.4.97.203. | 2019-10-10 20:59:32.506
Sending of the Message Log is completed. The response was saved to C:\SierraChart\Data\MessageLogAnalysis.htm | 2019-10-10 20:59:35.148
HTTPS connection ID:2 to www.sierrachart.com:443 for request ID:2 (2) | Shutdown started. Waiting for graceful close. | 2019-10-10 20:59:35.402
HTTPS connection ID:2 to www.sierrachart.com:443 for request ID:2 (2) | Socket gracefully closed by remote side. | 2019-10-10 20:59:35.602
HTTPS connection ID:2 to www.sierrachart.com:443 for request ID:2 (2) | Closed. | 2019-10-10 20:59:35.602
The message log has been sent to support. | 2019-10-10 21:02:39.952
HTTPS connection ID:3 to www.sierrachart.com:443 for request ID:3 (2) | Creating socket. Using TLS 1.2. | 2019-10-10 21:02:39.953
HTTPS connection ID:3 to www.sierrachart.com:443 for request ID:3 (2) | Connecting to IP: 46.4.97.203. | 2019-10-10 21:02:39.953
HTTPS connection ID:3 to www.sierrachart.com:443 for request ID:3 (2) | Socket gracefully closed by remote side. | 2019-10-10 21:02:47.270
HTTPS connection ID:3 to www.sierrachart.com:443 for request ID:3 (2) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2019-10-10 21:02:47.270
HTTPS connection ID:3 to www.sierrachart.com:443 for request ID:3 (2) | Closed. | 2019-10-10 21:02:47.270
Sending of the Message Log is completed. The response was saved to C:\SierraChart\Data\MessageLogAnalysis.htm | 2019-10-10 21:02:51.612
The message log has been sent to support. | 2019-10-10 21:03:36.262
HTTPS connection ID:4 to www.sierrachart.com:443 for request ID:4 (2) | Creating socket. Using TLS 1.2. | 2019-10-10 21:03:36.262
HTTPS connection ID:4 to www.sierrachart.com:443 for request ID:4 (2) | Connecting to IP: 46.4.97.203. | 2019-10-10 21:03:36.262
Sending of the Message Log is completed. The response was saved to C:\SierraChart\Data\MessageLogAnalysis.htm | 2019-10-10 21:03:39.782
HTTPS connection ID:4 to www.sierrachart.com:443 for request ID:4 (2) | Shutdown started. Waiting for graceful close. | 2019-10-10 21:03:40.026
HTTPS connection ID:4 to www.sierrachart.com:443 for request ID:4 (2) | Socket gracefully closed by remote side. | 2019-10-10 21:03:40.311
HTTPS connection ID:4 to www.sierrachart.com:443 for request ID:4 (2) | Closed. | 2019-10-10 21:03:40.311
The message log has been sent to support. | 2019-10-10 21:04:58.220
HTTPS connection ID:5 to www.sierrachart.com:443 for request ID:5 (2) | Creating socket. Using TLS 1.2. | 2019-10-10 21:04:58.220
HTTPS connection ID:5 to www.sierrachart.com:443 for request ID:5 (2) | Connecting to IP: 46.4.97.203. | 2019-10-10 21:04:58.221
Sending of the Message Log is completed. The response was saved to C:\SierraChart\Data\MessageLogAnalysis.htm | 2019-10-10 21:05:04.597
HTTPS connection ID:5 to www.sierrachart.com:443 for request ID:5 (2) | Shutdown started. Waiting for graceful close. | 2019-10-10 21:05:04.843
HTTPS connection ID:5 to www.sierrachart.com:443 for request ID:5 (2) | Socket gracefully closed by remote side. | 2019-10-10 21:05:05.047
HTTPS connection ID:5 to www.sierrachart.com:443 for request ID:5 (2) | Closed. | 2019-10-10 21:05:05.047